If you have troubles after reading the available help thoroughly, please try asking fellow students who have already had success. (Currently, there is no support planned for these accounts, and peer support is the best kind anyway. Use mailing lists if necessary).
If after such consultation you think something is wrong with the unix operations (as opposed to something on MS Windows), OR if you have a suggestion for improvement to the help documentation, please send email to:

email [SORRY; this is no longer monitored]

This is a labour of love, so to keep it that way you get told clearly at the outset that you are to remember your own password. Please if you have forgotten your password, or etc, do not contact me at any other address or by phone, and do not ask for or expect a quick response.